Jul 4, 2021 02:11:16 AM by Viktor V
Hello,
i have got a temporary security hold on my account 4 days ago and i got approprite email about it. I had to make a picture of my passport and passport with my face. I have done it immediately and next day i got an answer from a manager that it is ok and she asked me one more question and i answered it also.
Already 2 extra days have passed after my last answer but so far no any requests from UpWork side. I cannot even write a question here on community page because i need to login but i cannot do it. I had to create one more empty acount to ask current question.
I need to report my workhours to get paid until the end of Sunday(today). Why does it take so long time...4 days has already gone.
Please help ASAP.
Thank you.
Jul 4, 2021 02:58:15 AM by Nikola S
Hi Viktor,
Could you please click on my name and send me a PM with more information about the account you are referring to? I will be sure to look into your report and escalate it accordingly.
Please know that freelancers aren’t allowed to have multiple accounts as this is a serious violation of Upwork's Terms of Service.
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