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arzaidi
Community Member

Testimonial: Client has not received my request

Hi, 
I submitted a testimonial request from an old client, but he has not yet received an email from Upwork. How long does it take for Upwork to process the request?

 

5 REPLIES 5
andregutierrez22
Moderator
Moderator

Hi Abdul,

 

Could you please confirm if your client has checked their spam/junk folder to see if the email was sent there? If not, please click on my picture next to this post and send me a private message with your client's email so I could check this for you.

 

Thanks!

~Andrea
Upwork

Hi,
Hope you're having a great day!

I requested an old client of mine a testimonial on upwork, but he didn't receive it. Checked the junk/spam folder but to no avail.

Please help.
Regards,
Madhavam

Hi Ayushi,

 

Our team will resend your testimonial request to your client as soon as possible. Thank you.

~ Goran
Upwork

Sure, thanks a lot.
f188d7db
Community Member

Hello, I sent my client outside of Upwork a testimonial request but he hasn't received even after checking his spam/junk folder.

Please what do I do?

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