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Micheal's avatar
Micheal A Community Member

Testimonial request not working

Hi, I sent out testimonial requests to a past client 3 months ago, and up till now, he didn't even receive any email. How can I find out what is going on?

2 REPLIES 2
Pradeep's avatar
Pradeep H Retired Team Member

Hi Micheal,

 

Thank you for your message. Could you please request the Client to search for the words “has requested a reference” in their inbox to see if it went to their spam folder?

 

Thank you,

Pradeep

Micheal's avatar
Micheal A Community Member

He says he has been able to give me the testimonial but now i couldn't find the testimonial on my upwork account