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najamu
Community Member

That email is already in use on Upwork. Please try again with another Google account.

Hi, 


I created a profile using my gmail address before. Now I have recreated the account using same gmail address. 
When I try 
Signing into Upwork with 1-click in connected services it is showing this error.
"That email is already in use on Upwork. Please try again with another Google account."


Can you help me fix this.

Thanks

6 REPLIES 6
JoanneP
Moderator
Moderator

Hi Najam,

 

Are you trying to create another Upwork account using the same email address? 

~ Joanne
Upwork
najamu
Community Member

No, I closed my account like month ago, and now I have recreated it.
I am trying to connect it with my gmail account (See the screenshot).

petra_r
Community Member


Najam U wrote:

now I have recreated it.


No, you haven't "recreated" it - you are trying to create a new account which is strictly forbidden.

You need to ask Upwork to open the account you previously closed. You can't crete a new account after you closed one.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Najam,

 

Please reach out to me via PM (click on my name) with the email you`re referring to. Thank you.

~ Goran
Upwork

waiting for your response?

g_vasilevski
Retired Team Member
Retired Team Member

Hi Najam,

 

I`m sorry about the delay, I just followed up on your PM. Thank you.

~ Goran
Upwork
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