May 21, 2020 04:02:45 PM by Najam U
Hi,
I created a profile using my gmail address before. Now I have recreated the account using same gmail address.
When I try Signing into Upwork with 1-click in connected services it is showing this error.
"That email is already in use on Upwork. Please try again with another Google account."
Can you help me fix this.
Thanks
May 21, 2020 09:35:26 PM by Joanne P
Hi Najam,
Are you trying to create another Upwork account using the same email address?
May 21, 2020 10:50:07 PM by Najam U
No, I closed my account like month ago, and now I have recreated it.
I am trying to connect it with my gmail account (See the screenshot).
May 21, 2020 11:36:38 PM Edited May 21, 2020 11:40:52 PM by Petra R
Najam U wrote:now I have recreated it.
No, you haven't "recreated" it - you are trying to create a new account which is strictly forbidden.
You need to ask Upwork to open the account you previously closed. You can't crete a new account after you closed one.
May 21, 2020 11:49:13 PM by Goran V
Hi Najam,
Please reach out to me via PM (click on my name) with the email you`re referring to. Thank you.
May 26, 2020 11:01:28 PM by Goran V
Hi Najam,
I`m sorry about the delay, I just followed up on your PM. Thank you.