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The Upwork support is harassing me.

moonraker
Community Guru
Jamie F Member Since: Mar 7, 2010
11 of 17

Wow, that's bizarre. 

If only they paid that much attention to known scammers. 

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
12 of 17

The original poster is describing stunningly inappropriate behavior on the part of a Customer Support agent.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
BEST ANSWER
13 of 17

Hi Viacheslav,

 

I'm very sorry to hear about what happened. One of our team members will reach out to you directly to assist you further.

Thank you.

~ Aleksandar
Upwork

View solution in original post

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
14 of 17

Aleksandar D wrote:

Hi Viacheslav,

I'm very sorry to hear about what happened. One of our team members will reach out to you directly to assist you further.


I would hazard a guess that this is the LAST thing he wants, considering the whole thread is about unsolicited and unwanted "reaching out" to him by Upwrk staff.

 

Maybe re-direct the "reaching out" in the direction of the staff who OVER-reached-out to a freelancer who had simply exercised their right to decline to work with a client they had no contract with.

2a05aa63
Community Guru
Viacheslav K Member Since: Sep 9, 2015
15 of 17

They apologized for this, hope it will help improve the support. Case closed.

moonraker
Community Guru
Jamie F Member Since: Mar 7, 2010
16 of 17

It should never have happened in the first place, and I hope they're ensuring it never happens again. I won't hold my breath, though. 

kinector
Community Guru
Mikko R Member Since: Dec 26, 2015
17 of 17
OMG!

That's my only comment on the entire thread.

"This is not happening, this is not happening... Oh ***t it just happened!"
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