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The algorithm of the job search

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
11 of 22

Hi Roxana,

 

A member of the customer support team will reach out and assist you further. Thank you!


-Joanne
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roxana_rp
Active Member
Roxana R Member Since: Mar 15, 2019
12 of 22

Thanks

roxana_rp
Active Member
Roxana R Member Since: Mar 15, 2019
13 of 22

I still can't see the new posts and all belongs a day before. I tried all advice such as deleted cache, different browser, and so on. Anybody have the same problem or can help?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
14 of 22

Hi Roxana,

 

I checked your ticket and I can see that our team has posted an update with more details about this. If you have any additional questions feel free to post them on your ticket with number 24924451, you can access your tickets on this Link. Thank you.


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roxana_rp
Active Member
Roxana R Member Since: Mar 15, 2019
15 of 22

Thanks, but the problem hasn't been solved and the support people won't answer. Man Happy

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
16 of 22

Hi Roxana,

 

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you.


~ Bojan
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roxana_rp
Active Member
Roxana R Member Since: Mar 15, 2019
17 of 22

Hi guys

Sorry to bother you again, but please take a look at these two screenshots. 

The link is taken by your support as my job feeds, and the attached file is taken by me mins ago.

On the links, I can see posts for 3mins ago which is perfect. I also see the 32 available contacts and 17 submitted proposal, which are my concerns, because as I know on my page, I have 34 available contacts and 16 submitted proposal minutes ago. I also can see the "Recent Search" on the left side which I don't have it on my shot.

Now I am wondering how can we have two different information on a page at the same time.

You are telling me it is the cache on my browser, but how the cache can submit a proposal for me?

I guess there is something very seriously wrong and I appreciate take a closer look at it and let me know.

Please inform me if you can't solve the problem.

**edited for Community Guidelines**

Thank you

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
18 of 22

Hi Roxana, 

 

I checked your account and can see that recent jobs are showing on your job feed. I can also see that you are yet to save a search term/keyword on your Find Work page. I would suggest that you search for a keyword, and apply advanced filters so that jobs related to the keyword will auto-populate your job feed real time. 

Please also try clearing your cookies to see if the issue persists. Since you already have an open ticket for this issue, and you have recently posted a reply, I'll ask the team handling your ticket to get back to you to assist you further. I would highly recommend that you continue communicating with the team through the same ticket thread as they are more equipped to assist you with your issue.


-Avery
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writiduttakayal
Active Member
Writi D Member Since: Mar 17, 2016
19 of 22

Hi Avery,

 

I have same issue and current jobs are  not posted on my job feed page and all showing jobs 5hrs, 7 hrs ago which quite surprising in upwork..

 

I am discussing this since 3 weeks now and had a call with your support team 6 days ago but after that there is no update on my any of emails and for the last call we discussed ? 

 

This is the ticket no : #25098321

 

I had sent several screesnhot and your support team checked and acknowledge that at the same time I am not getting job feeds but my co team member ( who have same skills and category ) receiving all new job postss.

 

This issue also happening on my other team member profile **Edited for Community Guidelines**

 

But all are fine with another team member **Edited for Community Guidelines**

 

========

 

Though in a same agency we all team members having same skills and category. I HAVE ATTACHED SCREENSHOT TAKEN AT THE SAME TIME FOR BOTH PROFILE.

 

This is serious issue as I am working since 6-7 years on Upwork and I know how often job posting happen... and its strange now that its not working since 3 weeks now.

 

Thanks

**Edited for Community Guidelines**

 

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
20 of 22

Hi Writi,

 

I`m sorry about the delay and the inconvenience this had caused you. I will escalate your concern to our team and one of our team members will update your ticket as soon as possible. Thank you.


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