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The balance in My stat page shows 0 even when the client released has funds.

neharai72
Active Member
Neha R Member Since: Jun 23, 2016
1 of 4

Sir,

        I have completed one milestone and my client has released funds. However,  in my stat page my total balance is shown 0. Please kindly reply as soon as possible. 

yitwail
Community Guru
John K Member Since: Feb 17, 2015
2 of 4

Neha,

 

I assume you're referring to the 12-month earnings section of your My Stats page. This may not show any amounts that are still "Pending' or in "Review' in your Reports page. Also, since Job Success is only calculated every 2 weeks, it's possible the earnings section only updates every 2 weeks as well.

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miroslav84
Community Guru
Miroslav M Member Since: Jan 21, 2016
3 of 4

The earnings section usually updates several hours after funds become available to the freelancer for withdrawal (or fall off the 12-month timeframe).

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 4

The MyStats page updates once every two weeks.

 

It last updated last Sunday.

 

To figure out where your money is at it's the wrong place anyway!

 

Reports is what you want, or, in more detail: Transaction History

 

transaction history

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