Hi, I got an issue on my account: "Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.", need help from Upwork support. Thank you!
I have read the article, it said "If you use an unrecognized name variation or nickname, we’ll require that you verify your identity.", I have submitted my national ID card a few months ago, would you be able to help me verify my idenitity?
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