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Y Selen's avatar
Y Selen A Community Member

The beneficiary name is mismatched.

Hello, how can I change my name on upwork? 
I am trying to add a payment method and I had an error "The beneficiary name is mismatched.". In my bank account the name is like Surname + Name and on my upwork profile I don't have my complete second name. 
Thanks.

5 REPLIES 5
Bojan's avatar
Bojan S Community Manager

Hi Y Selen,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Aruna's avatar
Aruna K Community Member

Hi, i am alos getting the below error message:

The beneficiary name is mismatched

 

Please help on this..

Avery's avatar
Avery O Community Manager

Hi Aruna, 


It doesn't look like there's a name mismatch on your payment method. However, I can see that it is currently going through the three-day security period. Once the security period is over, you should be able to start using this payment method to withdraw your Upwork earnings.


~ Avery
Surojit's avatar
Surojit D Community Member

Hello, I getting an error regarding beneficiary name mismatch. How can I resolve this issue. I am new on upwork. Hope you guys help me out.

Bojan's avatar
Bojan S Community Manager

Thanks for reaching out to us, Surojit.

 

Please, allow up to 24 hours for the team to review your account for the name mismatch. They’ll let you know if any further steps are required from you.

~ Bojan
Upwork