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brindha201705
Community Member

The beneficiary name is mismatched

Hi Upwork team,

 

My direct to bank payment method has been deactivated since my Upwork account name does not match the name in my bank account---this is because I previously used my nickname when I created this account.. now I have changed but still, it getting the same issue...

 

Please do the needful  

regards

Brindha

**Edited for Community Guidelines**

 

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Brindha, 

Our team has already reached out to you via ticket with additional information about your payment method. Feel free to follow up directly there with any additional questions you may have and our team will assist you further. You can access your tickets on this link, thank you.

~ Goran
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