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Rupesh's avatar
Rupesh R Community Member

The beneficiary name is mismatched

Can I withdraw my earnings in my parents' bank account? it's showing me the beneficiary name is mismatched. 

 

what should I do next?

3 REPLIES 3
Goran's avatar
Goran V Retired Team Member

Hi Rupesh,

 

Please keep in mind that you can add a payment method that is issued on your name or if your name is listed as a beneficiary name. To learn more about our available payment methods and how to add one, check out this Help Article. Thank you.

~ Goran
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Rupesh's avatar
Rupesh R Community Member

while adding payment details, it asks for first name, last name, and account holder name. so in place of first name and last name should I enter my name or account holder's first and last name?

Goran's avatar
Goran V Retired Team Member

Hi Rupesh,

 

As I've mentioned in my previous post, if your name is not listed as a beneficiary name or if the payment method is not issued on your name you will not be able to add it on your account. Thank you.

~ Goran
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