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The beneficiary name is mismatched

Active Member
Matic M Member Since: Mar 17, 2019
1 of 9

Hi,

 

I have used my company's credit card and that is what it sais: ''The beneficiary name is mismatched''

It is 100% corect, I have repeat it several times. I'm the owner of this company.

 

regards, Matic

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 9

Hi Matic,

 

If you are withdrawing directly to your bank account, the beneficiary name on your bank account must match the name on your Upwork profile.


-Joanne
Untitled
Active Member
Matic M Member Since: Mar 17, 2019
3 of 9
But It cannot match if it is company card which include comoany name on it and CEO’s name. For example if I create new company card with company name and my name that should fix the issue?
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 9

Hi Matic,

 

For withdrawing your funds, you cannot use a credit card for that. Please check out this help article for more information about the available withdrawal methods you can use. 


-Joanne
Untitled
Active Member
Benjamin H Member Since: Apr 3, 2019
5 of 9

Where exactly is it you must change your beneficiery name to that of your bank account? Thanks

Community Guru
Preston H Member Since: Nov 24, 2014
6 of 9

re: "Where exactly is it you must change your beneficiery name to that of your bank account?"

 

You can do this at your bank.

Active Member
Benjamin H Member Since: Apr 3, 2019
7 of 9

Yes but which name has to match your bank account holder name? The one attached?

**Edited for Community Guidelines**

Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 9

Hi Benjamin,

 

Your Upwork name needs to be your full legal name and match your bank account/beneficiary name so that our team can verify your payment method. Thank you.


Untitled
Active Member
Muhammad M Member Since: Sep 19, 2019
9 of 9

I have got the same Problem, like Name was different and at the same time when i need to add my bank account details then it comes up into my knowledge profile name and bank account benificiary name must be same, then i changed my name as per bank account details , see the message it will update in 48 hours...Luckily it was changed with in 2 hour .

In my opinion, What i have experienced sharing here...

 

1: Please verify your Identity through Video Call by upwork team, It will support you, because upwork team had your Natioonal ID Card etc.

2: Your legal Name must be same in your profiles    For example   abc

3: Profile Name must be Same                                  For example  abc

4: Bank Account benificiary name must be same.     For example  abc

 

 

 

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