Apr 28, 2021 09:30:18 PM by Sofia R
Hi!
Started a job with a contract and deliver it on the day in a timely manner.
I did more than agreed (on my own) and still did not ask for anything in return.
The delivery of the work was more than two days ago but the client never answered again, although I tried to communicate several times and didn't pay.
How I should proceed?
I hope someone can help me, thank you very much.
Bye!
Solved! Go to Solution.
Apr 28, 2021 09:37:25 PM by Petra R
Sofia R wrote:The delivery of the work was more than two days ago but the client never answered again, although I tried to communicate several times and didn't pay.
Do you have a contract? If you do, and have worked that contract correctly, you'll get paid automatically. There is no need to send "several" messages to the client in 2 days. That's bordering on harassment.
Apr 28, 2021 09:36:30 PM Edited Apr 28, 2021 09:37:18 PM by Preston H
Stop communicating with the client. Stop sending messages.
As freelancers, we get paid AUTOMATICALLY when the client does nothing.
Are you not already certain that you will be paid automatically? If not, then ask questions so that we can help you understand better.
Was this a fixed-price or hourly contract?
Apr 28, 2021 09:41:53 PM by Sofia R
Dear Preston,
Actually I'm new in UpWork and I didn't know we get paid automatically.
I have submited the work and request the payment already.
The fixed price waas $20, its not much but in my country it is.
What should I do? Sorry for my ignorance.
Apr 28, 2021 10:40:35 PM by Viacheslav K
Sofia R wrote:What should I do? Sorry for my ignorance.
Try reading some tutorials and guides for new users.
Apr 28, 2021 09:37:25 PM by Petra R
Sofia R wrote:The delivery of the work was more than two days ago but the client never answered again, although I tried to communicate several times and didn't pay.
Do you have a contract? If you do, and have worked that contract correctly, you'll get paid automatically. There is no need to send "several" messages to the client in 2 days. That's bordering on harassment.