The client does not answer, what to do in order not to harm yourself?

[katyzazy]

Good day to all.
I have a question that I cannot solve on my own. Advise me on a solution?
I have an open hourly contract with the customer, we actively communicated while I was doing work. When the work was completed and I sent the files, the customer disappeared. More than a month has passed since then, but the customer does not answer me, I wrote to him several times with an interval.
Bottom line: I have a frozen contract. I am afraid that sooner or later this will affect the assessment of the success of my work. I also heard that if I close the contract myself, it will also affect my profile.

Thank.

[petra_r · Accepted solution]

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Ekaterina P wrote:

I have an open hourly contract with the customer, we actively communicated while I was doing work. When the work was completed and I sent the files, the customer disappeared.

Thank.

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So you were paid?

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Ekaterina P wrote:

. I am afraid that sooner or later this will affect the assessment of the success of my work.

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Just close it and be done with it.

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Ekaterina P wrote:

 I also heard that if I close the contract myself, it will also affect my profile.

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You have heard wrong. Close the contract or leave it open. As long as there was payment, there is no problem.

[katyzazy]

The contract is hourly, so I received the payment.

[robin_hyman]

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Ekaterina P wrote:

The contract is hourly, so I received the payment.

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The client doesn't HAVE to respond to you.  Since you received payment, you're good.  If you close the job and client provides feedback (stars alone or stars + written feedback), then you'll know if the job was performed to the client's satisfaction.  If you receive no feedback, no worries.  You've been paid for your services.  

[petra_r]

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Ekaterina P wrote:

The contract is hourly, so I received the payment.

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Then there is no problem.

Close the contract or leave it open.

Neither makes a difference.