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90ec6990
Community Member

The client is not online :(

I have done my job, I have submitted my work but the client is not online, It is already 2 days. What can i do? Report or Give a refund? help me 😞

 

He hired me.

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Nodari,

 

Are you referring to a fixed price contract? If yes,  you will need to submit the work on the milestone created for you. After 14 days the funds will be transferred to your account if no actions are taken on the milestone. Keep in mind that if you resubmit the work again you will reset the 14 days period. To learn more details about fixed price protection, check out this Help Article. Thank you.

~ Goran
Upwork
wescowley
Community Member

As long as you used the "Submit Work" button on the contract page, you don't need to do anything else. The client has 14 days to review the work. If they do nothing, you'll be paid anyway, assuming the escrow was funded when you took the contract.

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