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The client is not responding and have not release the payment?

The client is not responding and also have not released the payment, what should I have to do? Also, pls check my account if it is perfect or not as I have created from November 2021. Furthermore, buy monthly membership, bid on clients project but not received anyone from bids. Just received one client from gigs? Which improvements should I have to do for getting more sales? Pls help me https://www.upwork.com/fl/~0118c140e03c6729ff 

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Fixed price? Submit milestone for payment. You will be paid after 2 weeks if client won't take any action.

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