Nov 18, 2019 02:36:58 AM Edited Nov 18, 2019 02:53:53 AM by Goran V
I was doing **Edited for Community Guidelines** and in the end, the client is requesting a refund.
He offered a paid trial **Edited for Community Guidelines**
Should I file a dispute with him?
**Edited for Community Guidelines**
Nov 18, 2019 03:59:10 AM by Goran V
Hi Attila,
I`m sorry to hear about the bad experience you had with your client.
I can't advise you what steps/actions to take but I would like to clarify the refund request. You have 7 days to respond to the request, If you don't respond in 7 days the funds will be released to your client. If you approve the request the funds will be also released back to your client. If you reject it, a dispute will be opened for you and your client. To learn more about disputes, you can check out this Thread. Thank you.
Nov 18, 2019 04:54:23 AM by Attila V
Hi Goran,
Thank you for your reply.
Also, want to ask, if I open a dispute, how can that affect my profile, rating...etc?
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