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ahtisham9912
Community Member

The client mistakenly cancelled the contract and now he wants to approve the contact and release the

The client mistakenly cancelled the contract and now he wants to approve the contact and release the payment. please help
3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Muhammad,

 

It looks like the contract was successfully ended and all the payments related for the approved milestone. You can check the status of your payment by clicking on the 'Reports' tab and then clicking on 'Overview', funds for your work are currently in the Available tab.

 

If you and your client would like to continue the work, your client can re-hire you and create a new contract. 

 

Thank you!

~ Bojan
Upwork

I am not seeing that payment in reports Tab as he did not approved the Payment request and declined it mistakenly. Now he wants to approve the payment but there is not option for him to do that. 

I apologize for the confusion, Muhammad.

 

Looks like you're referring to your Direct contract. We'll have one of our agents reach out to you directly to further assist you with this concern.

 

Thank you for your patience. 

~ Bojan
Upwork
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