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The client received the programs , disabled manual time and not responding.

tatos
Active Member
Tadevos M Member Since: Dec 29, 2016
1 of 9

I'm new to upwork
I was hired on an hourly job for the first time.
Before that there was only a fixed price.
The client received the programs , disabled manual time and not responding.

What can I do ?

 

**Edited for Community Guidelines**

yitwail
Community Guru
John K Member Since: Feb 17, 2015
2 of 9

Tadevos, if you are not going to use Upwork time tracker on an hourly job, you must get the client to approve manual time before you start working. On hourly jobs, I usually use the time tracker, so I do not need client permission and hours recorded by the time tracker are guaranteed but manual time is not, even if the client approves manual time.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
tatos
Active Member
Tadevos M Member Since: Dec 29, 2016
3 of 9

John K
thank you for response
I got time tracker now, and will use for future work
but it is late for this situation

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
4 of 9

For how long has the client not been responding?

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
5 of 9

A few observations:

 

Clients are not obligated to allow manual time.

 

If you have a contract with a client, and you need to log manual time, then it is your responsibility as a freelancer to ask the client to allow manual time.

 

If I am working for a client on a contract and it does not allow manual time, and I do some manual work, that is okay. But the client is not obligated to unlock manual time and she is not obligated to pay for that time.

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
6 of 9

If I am a new freelancer on Upwork, and I make a mistake that results in me doing work without getting paid, that is okay.

 

It happens. The thing to do is to learn from my mistake and move forward.

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
7 of 9

@Preston H wrote:

A few observations:

 

Clients are not obligated to allow manual time.

 

If you have a contract with a client, and you need to log manual time, then it is your responsibility as a freelancer to ask the client to allow manual time.

 

If I am working for a client on a contract and it does not allow manual time, and I do some manual work, that is okay. But the client is not obligated to unlock manual time and she is not obligated to pay for that time.


 Yet, a client is also not entitled to keep and use work product that he or she chose not to pay for at the agreed rate.

tatos
Active Member
Tadevos M Member Since: Dec 29, 2016
8 of 9

Tiffany : 3rd day, but he periodically appears on site

 

Preston H:
you right "It happens. The thing to do is to learn from my mistake and move forward."
this is not my first time. I wrote several programs "free"
We had agreement for 3 hours, I spend more than 3 hours.

Extra time is my problem but he got total programs by ZERO  time. I just ask community to learn )

 

**Edited for Community Guidelines**

 

p.s. II make decision: I'll spend 3 more hours with turned on time tracker and repeat all my actions.

This is  not fighting for money, it is justice )))

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
9 of 9

@Tadevos M wrote:

p.s. II make decision: I'll spend 3 more hours with turned on time tracker and repeat all my actions.


I don't think that's a very good idea....

 

 

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