The clients didn't closed the contract

[andreska-emilija]

Hi!
I was working on 3 projects and they are all finished a long time ago, but the clients didn't closed the contracts and they are not responding to my messages.
What should I do?

[umar4khan125]

I also faced this issue. I contacted support and they told me to close the contract rather than open without payment

[andreska-emilija]

I have thought about it, but I have this issue for 3 projects and I also heard that it's not a good thing to close the contract by yourself.
Anyway, Thank you.

[tranvanhieu]

Happened to me. There is nothing we can do about this. If messaging won't work, there is only 2 things to do:

-Close it yourself, in my experience, this may slightly affect your JSS (it did for me, from 96% to 93%)

-Wait until the contract expire (inactive detection from Upwork system), this may still affect your JSS, but seems like it affect less then option 1.

[rosannawebb]

Same thing happened to me so I contacted my clients to just end my contract while there's no task and just contact me if they want to get my service again. 

[kat303]

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@Emilija A wrote:

Hi!
I was working on 3 projects and they are all finished a long time ago, but the clients didn't closed the contracts and they are not responding to my messages.
What should I do?

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 If your clients are not responding and these contracts have been open for a long time, you can close them yourself. BUT.... Don't close them all at once. Close one at a time and then get a few jobs completed before you close the next one.