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The email already existed


My friend just created a new account using Gmail, and it was wrongly initiated as CLIENT rather than FREELANCER. So, he closed it for the incorrect account type, and now he cannot recreate it with the same email. When he is trying to create new one, it shows the email already existed, please log in. also, when he is trying to log in, it shows Incorrect username/email.

Please send me a PM to let me communicate my email address privately.

Thanks in advance

Community Manager
Community Manager

Hi Ahmed, 

I would highly recommend letting your friend know that they can reach out to us through our social media channels. The team handling those channels will assist them further with their concern. 

~ Avery
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