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The file you’re trying to download could not be scanned.

Active Member
Paulina R Member Since: Aug 1, 2018
1 of 3

When I try to download file I got this message: The file you’re trying to download could not be scanned. Why? I downloaded multiple files from this client. Why I can't decide whether I want to download this file or not? 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Paulina,

 

Could you please reach out to me via PM with a screenshot of the message you`re receiving the file you`re referring to? Thank you.


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Community Guru
Preston H Member Since: Nov 24, 2014
3 of 3

re: "When I try to download file I got this message: The file you’re trying to download could not be scanned. Why? I downloaded multiple files from this client. Why I can't decide whether I want to download this file or not?"

 

If transferring files between yourself and a client is an important part of your work, then you will probably want to use a method DIFFERENT FROM Upwork for transferring files.

 

FTP, Dropbox, email, USB flash drive, WeTransfer, Google Drive, Microsoft One Drive, etc.

 

Upwork is not a file transfer tool.

Upwork may alter files without telling you. Upwork may damage files as part of its security protocol. Upwork may not provide a file at all. It is not Upwork's goal to replace established file transfer tools.

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