The file you’re trying to download is password protected, and could not be scanned.

[faelisa]

Hi, my client has sent me a password protected file however I get an error like this "The file you’re trying to download is password protected, and could not be scanned." and I'm not able to open the file, I'm not even prompted to enter the password which the client has provided me. How can I proceed? thanks!

[prestonhunter]

Use something else for your file transfer needs:

Dropbox

email

FTP

WeTransfer

Google Drive

iCloud

iDrive

Microsoft One Drive