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mbusel
Community Member

The latest Upwork DesktopApp is buggy app

Hello Upwork support,

I would like to say that Upwork DesktopApp is buggy in MacOS.
The same issues observed on different MacBooks Pro, different MacOS versions.

The following are the issues:
1) Upwork desktop app very often consumes 99% CPU (I alredy have seen such complains in this forum)
2) Also very often, when you click to Quit from Upwork desktop app or restart computer the app shows "Job tracking in progress. Would you like to exit?", but Yes buttons doesn't work. The only option to kill Upwork desktop app process (using Terminal or Force Quit mac os app).

My macbook params:
MacBook Pro (16-inch, 2019), 2,3 GHz 8-Core Intel Core i9, 16 Gb
MacOS Catalina 10.15.7
and again the same issues are available on earlier macbook pro and mac os versions.

Please inform Upwork dev and QA team(s) about above listed issues.

Best regards,
Maxim

3 REPLIES 3
AleksandarD
Community Manager
Community Manager

Hi Maxim,

 

I'm sorry to hear about the troubles you're having with the Upwork Desktop App. One of our agents will reach out to you via a support ticket so this can be investigated further.

 

Thank you.

~ Aleksandar
Upwork

It seems the cause of 99% CPU issue is Upwork cache.

I think it is the cause, because it desapeared when I cleaned up Upwork cache (before that it was everyday).

vmanikhin
Community Member

Thank you.

I confirm that clearing the cache resolved high CPU usage issues.

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