The money I made is no longer listed in my balance..?

[249552fa]

I made my first $65!  So I added my bank account...and now it says my balance is $0!  Where did my money go?

Also, can I not withdraw money until I've made $100?  I'm confused.  And worried my money is gone.

Thank you!

[petra_r]

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Carrie S wrote:

I made my first $65!  So I added my bank account...and now it says my balance is $0!  Where did my money go?

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Take a look at (and familiarize yourself with) your "Reports Overview" page. Everything you need to or could possibly want to know can be accessed from there!

"Where is my money?"

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Carrie S wrote:

Also, can I not withdraw money until I've made $100?  I'm confused. 

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Of course you can! Once your funds appear under your "Available" tab you can just withdraw them any time you like. There will be a "Get Paid Now" button.

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Carrie S wrote:

And worried my money is gone.

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It's not "gone"

[feed_my_eyes]

Your money didn't disappear, you just need to do some reading.

https://support.upwork.com/hc/en-us/articles/211060918-Manage-How-You-Get-Paid?flash_digest=903715b8...

[BojanS]

Hi Carrie,

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). That means they are currently subjected to a standard five-day security period and will become available for withdrawal as shown under the date details. During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.

Thank you!