Hi Upwork Team,
I have a delayed transfer to my account as usually it only take a day to proceess my payment transfer from Upwork account to local bank account. But it's already 2 days and the money is not yet transferred. I understand it takes up to 4 business days for normal duration if previously there's not problem occure to receive the money in a day, why all of sudden it happened no?
I do not get it. As freelancer or worker, this is really bad for our cashflow. I have tried to contact my Bank provider and they said, there's no pending transfer or there's no any transfer has been released to my account the past 2 days. Kindly need your kind assistance on this matter.
Please keep in mind that It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know here, and our team will initiate a trace on your transaction. Thank you!
Hi Marveen, and Melia,
Marveen, could you please confirm if you are referring to the transaction with Reference ID 279953354 so that I can look into this for you?
Melia, i'll check into your withdrawal from last week, and I'll come back here once I have more information.
Thanks for confirming this. I can confirm that the transaction is successful on our end. Please note that Direct to Local Bank transactions is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and our team will assist you further.
In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees