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9e4f0f3a8a95aa96
Community Member

The payment method you submitted could not be authorized. Please try using another one or contact Cu

I'm trying to pay a freelancer through upwork contract but whenever i add my card it shows me  "The payment method you submitted could not be authorized. Please try using another one or contact Customer Support." i tried my all 3 cards and talked with bank too they are saying they didn't declined the transaction etc it is from upwork side. can you please check it ?

1 REPLY 1
tinker_bell3
Moderator
Moderator

Hi Zach,

 

I checked, and I can confirm that someone from our team reached out to you to assist in adding your billing method. Please check this ticket for more information. If you encounter the same issue, please let us know so we can further investigate. 

~ Joanne
Upwork
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