🐈 Community
prgmlu
Member

The reason for returned funds is invalid data in the following fields: id_number.

Hello, I've tried to withdraw funds and I'm getting this error message:

The reason for returned funds is invalid data in the following fields: id_number.

any solution for this?

Thank you

2 REPLIES 2
luiggi_rosado
Moderator
Moderator

Hi Moustafa,

 

Thanks for bringing this to our attention. I've escalated your concern to the appropriate team and we'll get back to you as soon as we have more information. 

~ Luiggi
Upwork
aocumen
Community Manager
Community Manager

Hi Moustafa, 


The Customer Support Team has reached out to you through an email support ticket to assist you further with your concern. 


~ Avery
Upwork
Learning Paths