The reason for returned funds is invalid data in the following fields: id_number.

[prgmlu]

Hello, I've tried to withdraw funds and I'm getting this error message:

The reason for returned funds is invalid data in the following fields: id_number.

any solution for this?

Thank you

[LuiggiR]

Hi Moustafa,

Thanks for bringing this to our attention. I've escalated your concern to the appropriate team and we'll get back to you as soon as we have more information. 

[AveryO]

Hi Moustafa, 

The Customer Support Team has reached out to you through an email support ticket to assist you further with your concern.