Dec 30, 2021 12:36:12 AM by Rahul V
Hello,
i got following message which intiating withdrawal to my bank account:
The reason for returned funds is invalid data in the following fields: taxNumber.
on checking i found my default methed disabled and had to enabled again putting my PAN no etc again? but never faced this issue before and i had already put all my information in past.
Rahul
Solved! Go to Solution.
Dec 30, 2021 12:59:18 AM by Goran V
Hi Rahul,
I'm not able to locate any problems, it may have been just a temporary glitch. However, Ill share your account with our team to make sure that everything is working as designed on our end. Thank you for flagging this.
Dec 30, 2021 12:48:10 AM by Goran V
Hi Rahul,
I checked your account and I can see that your withdrawal was successful and your payment method is active. If you experience any problems again, feel free to follow up here. Thank you.
Dec 30, 2021 12:51:12 AM by Rahul V
hi goran
yeah i had updated all information again and withdrawal was successful but i was wondering why it happened when all my information was updated 🙂
Dec 30, 2021 12:59:18 AM by Goran V
Hi Rahul,
I'm not able to locate any problems, it may have been just a temporary glitch. However, Ill share your account with our team to make sure that everything is working as designed on our end. Thank you for flagging this.
Jan 10, 2022 01:44:45 PM by Nagender S
Hi @Goran V
I get this message when withdrawing the payment
Hi Nagender,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds is invalid data in the following fields: taxNumber.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
UPDATE PAYMENT METHOD
Here are additional details about the payment that could not be completed can you please help on this
Jan 10, 2022 02:01:40 PM by Bojan S
Hi Nagender,
We’ll have one of our agents reach out to you via a support ticket to look into this concern and assist you accordingly.
Thank you for reaching out to us.
Feb 23, 2022 12:17:21 AM by Goran V
Hi Nikhil,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.
Feb 24, 2022 12:24:22 AM by Feyzanur K
Hi,
I have been reading the same message:
"we attempted to process your recent payment request but unfortunately it failed. the reason for returned funds is invalid data in the following fields id_number",
everythig is updated and i can not see something wrong with my id number. Can you help?
Feb 24, 2022 12:30:13 AM by Goran V
Hi Feyzanur,
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your withdrawal. Thank you.
Feb 25, 2022 02:41:14 AM by Feyzanur K
Mr. Goran,
I tried to update my bank account informations, specially my id number but i still get the same warning:
"We attempted to process your recent payment request but unfortunately it failed. The reason for returned funds is invalid data in the following fields: id_number. As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments."
And i am not able to change options to get paid.
Mar 2, 2022 12:16:58 AM Edited Mar 2, 2022 12:30:04 AM by Goran V
I can not withdraw funds. As **Edited for Community Guidelines** from upwork recommended, i tried to re enter my id number but didnt work. Any suggestions?
Here is what i got:
**Edited for Community Guidelines**
Mar 2, 2022 12:30:33 AM by Goran V
Hi Feyzanur,
Please follow up directly on your ticket with any additional questions or information you have and our team will assist you further. Thank you.
Mar 1, 2022 04:41:45 AM by Feyzanur K
Hello,
I've been trying to withdraw funds and I'm getting an error:
The reason for returned funds is invalid data in the following fields: id_number.
I have checked my id number multiple times. I tried to add another bank account. Didn't work. Did someone have same problem? Can you help?
Thank you
Nov 28, 2022 11:50:01 PM by Mariia H
Hello,
I'm getting an error when I've been trying to withdraw funds and:
The reason for returned funds is Invalid details.
Can you help me please.
Thank you
Nov 29, 2022 04:19:19 AM by Annie Jane B
Hi Mariia,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Jan 6, 2023 11:37:51 AM by Md. Tariq A
Hi Bojan,
I'm experiencing issues while withdrawing funds.
It says the following.
-----------------------
Hi Md. Tariq,
We attempted to process your recent payment request but unfortunately it failed.
The reason for returned funds: Invalid details.
As a result, the funds have been returned to your Upwork account and we need you to update your payment method for future payments.
UPDATE PAYMENT METHOD
------------------
Please note that last week I transferred the fund to my local account without any issues. Could you please check and let me know what's happening. Thanks ahead!
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