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The same problem .

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Ace Contributor
Olger M Member Since: May 19, 2018
1 of 3

Hello I am new to Freelancer and again the same problem with my payment.I clicket Get paid and then automaticlly my paypal was turned in disabled .I wrote to paypal customor no answer.

I don't know why.My balances in my pages are 20.00$ but in my paypal 0.

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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

@Olger M wrote:

Hello I am new to Freelancer and again the same problem with my payment.I clicket Get paid and then automaticlly my paypal was turned in disabled .I wrote to paypal customor no answer.

I don't know why.My balances in my pages are 20.00$ but in my paypal 0.


 Did you do what you were advised yesterday and contacted PayPal to ask if your PayPal account can accept MassPay payments and if not (which is likely) whether there is any way it can be made to accept MassPay payments?

 

If not, you need to use a different withdrawal method.

 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 3

Hi Olger,

 

I'm sorry that you are still having issues. PayPal is not available as a payment method for users in all countries. Upwork allows you to choose the best payment method for you. You can check for other options available on this help article


-Joanne
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