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The way Upwork takes the fees is very frustrating!

ottofritzler
Active Member
Fritzler O Member Since: Sep 5, 2016
21 of 38

Do you understand that is the same job? with milestones, is taken fees again above the $120 that is supposed I'll earn.

There's a new fee for milestone or something? 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
22 of 38

Fritzer,

 

You have only been paid $40 on that job and a fee of $8 has been charged. Once the client releases a new milestone of $40, another $8 will be charged for Upwork Service fee and so on. You are not charged Upwork Service fee when the client makes you an offer but only when the client pays you.

~ Valeria
Upwork
versailles
Community Guru
Rene K Member Since: Jul 10, 2014
23 of 38

@Fritzler O wrote:

Do you understand that is the same job? with milestones, is taken fees again above the $120 that is supposed I'll earn.

There's a new fee for milestone or something? 


 Fritzler, here are the basics: https://en.wikipedia.org/wiki/Percentage

-----------
"Where darkness shines like dazzling light"   —William Ashbless
ottofritzler
Active Member
Fritzler O Member Since: Sep 5, 2016
24 of 38

 Yes, I've readed it, and it says that I'll be charged with the 20%, that is right. But now, above the amount that I'll earn there's another fee of 10%.

 

The bid is for $150 - 20% -----$120

 

$ 120 divided in 3 milestones of $40 -  $4 per milestone = $12, the  10% abobe the amount I supposed to earn,

 

If I finalize this job I'll earn $108

 

Is that right?

And If you are not to explain or helping me, please don't bother in write.

 

Thanks

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
25 of 38

Fritzler,

 

When you make a bid, you see an amount you'd pay for Upwork Service Fee if the client pays you what you bid. You are not charged that amount when you bid or when the client makes you an offer. You are only charged when the client releases the amount from Escrow to you. So far you've been charged $8 in fees which is 20% of $40 that's been released to you.

~ Valeria
Upwork
lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
26 of 38

@Fritzler O wrote:

 Yes, I've readed it, and it says that I'll be charged with the 20%, that is right. But now, above the amount that I'll earn there's another fee of 10%.

 

The bid is for $150 - 20% -----$120

 

$ 120 divided in 3 milestones of $40 -  $4 per milestone = $12, the  10% abobe the amount I supposed to earn,

 

If I finalize this job I'll earn $108

 

Is that right?

And If you are not to explain or helping me, please don't bother in write.

 

Thanks


 You are charged a fee based on what is charged TO THE CLIENT.

 

It should be $150/3 milestones = $50/milestone

ottofritzler
Active Member
Fritzler O Member Since: Sep 5, 2016
27 of 38

So, my client is new too using this platform and he made a mistake at the  making of the milestones.

He entry $40 instead $50 per milestone. Thay was the problem.

 

See? There was something wrong, I knew.

 

I'm new using this tools like my client.

 

Question, Jennifer, Are you working for Upwork or part of the Upwork staff?

 

Thanks a lot!

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
28 of 38

@Fritzler O wrote:

Hi Joachim, 

 

You are right, I thought the same. At the beginning appears the right box with the amount you'll earn without the discount. But please check my case, I've found new fees, Do you know what they are?

Now I'll earn less money than I thougth.

 

Please check the attached.

 

Thank you!


 There are no other fees. The problem appears to be that the client has funded each milestone for $40 instead of $50. 

 

When you look at this job in "My Jobs," is the total contract price $150 or $120?

ottofritzler
Active Member
Fritzler O Member Since: Sep 5, 2016
29 of 38

Hi Tiffany,

 

There was the problem, my client funded $150, but at the making of the milestones he made a mistake, and instead of $50 per milestone he put $40.

He's new using Upwork and me too.

 

Thanks a lot!

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
30 of 38

@Elena A wrote:

Hi!

 

It's very very frustrating to tell the clients that, for example, I want $10 per hour, but payed to me, and then I receive $10 per hour, but there are actually $9, because the clients don't understand exactly how this works. This puts the freelancers in a nasty position, when they actually have to ask for more to receive the sum they want. Do you find this as frustrating as I do?

 

Cheers!


 It's not the clients who don't understand how it works, it's you.

 

You set your price, you tell the client what your charge rate is, and that's what the client pays (or not)

 

The fee is nothing to do with the client, and not the client's concern.

 

It is your concern in every way. You quote your rate, you pay the fee.

 

Not complicated at all.

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