There are showing up a red sign instead of a green tick

[usmangull1]

I got the 'Rising Talent' badge couple of days ago. When I am trying to apply for those jobs which required 'Include Rising Talent: Yes'. There are showing up a red sign instead of a green tick.

[yashm17]

Hi there,

I recently noticed that Upwork took my Rising talent badge back. I don't exactly know the reason why Upwork did this. After all I am 5 star rated on every work I finished. Please review and let me know asap.

It is showing the Rising Talent on "My Stats" page but not relfecting on my profile page. Please take a look in this issue and do let me know.

Thank you!

[petra_r]

---

Yash M wrote:

I recently noticed that Upwork took my Rising talent badge back.

---

They didn't

[yashm17]

Hey Petra,
Thank you for your quick response.

I appreciate you looked into my profile and gave me update. However, I was worried because it isn't showing on my computer. Take a look.

[petra_r]

---

Yash M wrote:

I was worried because it isn't showing on my computer. 

---

[yashm17]

Lol. It seems Upwork has a serious issues with me, I guess.

Viewing as others see.

[BojanS]

Hi Yash,

I checked and was able to replicate the issue. It appears the badge doesn't show when you view your own profile. We'll have this escalated for further investigation and will be updating you via a ticket.

Thank you for your patience. 

[d636ec4a]

Hi, 

My "rising talent" badge shows on my profile, but when I go to a proposal page I am not getting a green check mark next to the 'Include Rising talent" requirement. I also thought as a "rising talent" perk you could chat directly with support. 

[BojanS]

Hi Sam,

One of our team members will reach out to you directly via a support ticket to assist you with this issue.

Thank you for reaching out to us. 

[0bcb8f49]

I see Rising Talent badge in my profile,but I don't meet qualification for Rising Talent in job.

[BojanS]

I apologize for the inconvenience this caused, William.

We'll have one of our agents reach out to you via a support ticket to assist you with this issue.

Thank you for reaching out to us. 

[0bcb8f49]

My problem was solved via a support ticket.

Thanks for your help.

[g_vasilevski]

Hi Usman,

Could you please try clearing your cache and cookies or logging in with another browser? If you`re still experiencing the same problem, please send me the job post URL via PM (click on my name). Thank you.

[usmangull1]

Hi Goran,
I have tried after clearing the cache and cookies also into another browser, still facing the same problem. I am facing this problem with all jobs which required the rising talent.

[BojanS]

Hi Usman.

I'm sorry to hear that issue persists. One of our team members will reach out to you directly via a support ticket to assist you with this issue. 

Thank you!

[romanym]

Hi 
sorry if it is repeated 
I got a badge in my profile but in job search i am not allowed to submit propsals that includes Rising Talent.
Thanks

[BojanS]

Hi Romany,

I was not able to replicate the issue you're describing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

Let us know if the issue persists.

Thank you.

[jh_toronto]

I have received a Rising Talent badge, but when I apply for jobs, it shows that I do not meet the Rising Talent criteria. Can someone please take a look?

In addition, it seems that being Rising Talent provides access to a special customer services support team. How do I contact this customer services support team for questions? Is there a way to send questions without using the community forum?

[BojanS]

Thank you for reaching out to us, Joyce.

One of our team members will reach out to you directly via a support ticket to assist you with your concerns. 

[vasapoj]

Hello,

I have the "Rising talent" badge, but when I open up a client's job description, in their "preferred qualifications" is that "I do not meet the criteria of being the rising talent" (see the attached screenshot).. Which is a nonsense because I am one. Do you know what the problem is please?

[ibidapo88]

I got a rising talent badge 3 days ago.
But when I submit a proposal, Upwork doesn't recognize it.

[BojanS]

Thank you for reaching out to us, Ibidapo.

One of our team members will reach out to you directly via a support ticket to assist you with this issue. 

[zaiddaoud]

I can see the rising talent badge on my profile ... however, when looking at preferred qualifications in jobs, it shows a red exclamation mark next to Rising Talent ... does this mean that the client will not see me as Rising Talent? Thanks

[BojanS]

Hi Zaid,

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for reaching out to us. 

[rinakvina]

I received an email that says I got a Rising talented status.

But, on My Stats page, rising talent badge doesn't show.

And while I'm bidding on the job, I'm not deemed as Rising talent.

[BojanS]

Hi Koushik,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.

[rinakvina]

I clear cache, cookies and relogin to the upwork. but it's still the same.

[kochubei_valeria]

Koushik and others,

I'd like to provide an update that we have a known issues with Rising Talent status updating and displaying incorrectly. Our engineers are looking to fix it as soon as possible and we'll keep this thread updated about the progress. 

[b080df17]

Hello. I have a rising talent but when I apply for a job where it's needed, the program tells me I don't have it. And when I see my profile as a buyer there is no "Rising talent" mark on it.

[BojanS]

We apologize for the inconvenience this caused you, Sofiia.

This is a known issue and our engineers are looking into it. We appreciate your patience while our team is working on fixing this issue.

[olarahman]

Hi guys, I just got the Rising Talent Badge a few hours ago. However, when i wanted to apply for a job with a rising talent requirement, i am being notified that i am not qualified. Please what could be the problem? PS: I can see the badge on my profile.

[BojanS]

Hi Abdul-Rahman,

I apologize for the inconvenience this caused. Our engineers are looking into this known issue and will resolve it as soon as possible. We'll keep this thread updated about the progress. 

[olarahman]

Thank you very much

[58a53740]

I know there's already a ton of posts about this, but they all seem to be resolved when somebody from Upwork responds to them, so here is mine:

I was awarded Rising Talent a few days ago (it has been over 48 hours) but I have not received the 30 connects.  There are a few jobs I would love to make proposals for right now - should I just buy some connects or wait for the 30 from Rising Talent?  Or is there something else going on?  Thanks!

[JoanneP]

Hi Matt,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

[amin_raiyani]

Hello,

When I am applying on some jobs there are showing red mark in raising talent and I have clear the exam, job success score is 100 and profile completion is also 100%. Please check attached screenshot. 

Thanks

Amin

[g_vasilevski]

Hi Amin, 

I would like to confirm that our team is aware of this and is working on resolving it as soon as possible. If the job is the right fit for your experience and skills do not hesitate to send a proposal. Thank you.

[amin_raiyani]

Hello,

Thank you very much for your response. I'll wait for fix that issue.

Many thanks.

Amin

[amin_raiyani]

Hello Goran,

I am checking now but still issue is not fix I think. Can you help me when it will reflect?

Thanks

Amin

[jammie_horosho]

I got a rising talent badge a few days ago but 30 free connects were not issued to my account yet. Please help me with this. I can’t contact the support team directly for some reason.