There are showing up a red sign instead of a green tick

[usmangull1]

I got the 'Rising Talent' badge couple of days ago. When I am trying to apply for those jobs which required 'Include Rising Talent: Yes'. There are showing up a red sign instead of a green tick.

[BojanS]

Hi Koushik,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.

[rinakvina]

I clear cache, cookies and relogin to the upwork. but it's still the same.

[kochubei_valeria]

Koushik and others,

I'd like to provide an update that we have a known issues with Rising Talent status updating and displaying incorrectly. Our engineers are looking to fix it as soon as possible and we'll keep this thread updated about the progress. 

[b080df17]

Hello. I have a rising talent but when I apply for a job where it's needed, the program tells me I don't have it. And when I see my profile as a buyer there is no "Rising talent" mark on it.

[BojanS]

We apologize for the inconvenience this caused you, Sofiia.

This is a known issue and our engineers are looking into it. We appreciate your patience while our team is working on fixing this issue.

[olarahman]

Hi guys, I just got the Rising Talent Badge a few hours ago. However, when i wanted to apply for a job with a rising talent requirement, i am being notified that i am not qualified. Please what could be the problem? PS: I can see the badge on my profile.

[BojanS]

Hi Abdul-Rahman,

I apologize for the inconvenience this caused. Our engineers are looking into this known issue and will resolve it as soon as possible. We'll keep this thread updated about the progress. 

[olarahman]

Thank you very much

[58a53740]

I know there's already a ton of posts about this, but they all seem to be resolved when somebody from Upwork responds to them, so here is mine:

I was awarded Rising Talent a few days ago (it has been over 48 hours) but I have not received the 30 connects.  There are a few jobs I would love to make proposals for right now - should I just buy some connects or wait for the 30 from Rising Talent?  Or is there something else going on?  Thanks!

[JoanneP]

Hi Matt,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

[amin_raiyani]

Hello,

When I am applying on some jobs there are showing red mark in raising talent and I have clear the exam, job success score is 100 and profile completion is also 100%. Please check attached screenshot. 

Thanks

Amin

[g_vasilevski]

Hi Amin, 

I would like to confirm that our team is aware of this and is working on resolving it as soon as possible. If the job is the right fit for your experience and skills do not hesitate to send a proposal. Thank you.

[amin_raiyani]

Hello,

Thank you very much for your response. I'll wait for fix that issue.

Many thanks.

Amin

[amin_raiyani]

Hello Goran,

I am checking now but still issue is not fix I think. Can you help me when it will reflect?

Thanks

Amin

[jammie_horosho]

I got a rising talent badge a few days ago but 30 free connects were not issued to my account yet. Please help me with this. I can’t contact the support team directly for some reason.

[JoanneP]

Hi Viktoriia,

One of our team members will reach out and assist you directly via a support ticket.

[e3d03a36]

Hi everyone,

I just awarded with the rising talent badge, it shows on my profile. However, when I submit job proposal when client deleted includes rising talents, I still have the red mark and says I don't meet the preferences/qualifications. Does anyone know why this happens? Also on the perk says I will have a one time bonus of 30 free connect I also didn't receive. 

Thank you so much for your help in advance! 🙂

Juliana

[BojanS]

Hi Juliana,

We'll have one of our agents reach out to you via a support ticket to assist you with this issue. 

Thank you for reaching out to us. 

[0f833899]

Good day!
Please tell me why when choosing a customer "Preferred qualifications - Include Rising Talent: Yes", I have a red exclamation mark on, although I received a Rising Talent badge?

Thank you very much in advance for your help!

Veronika

[JoanneP]

Hi Veronica,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

[monicastark]

Hi there. I received a rising talent badge, ad have received my free connects as well, but when I view jobs, it shows as if I do not qualify for Rising Talent (there is the little red exclamation point next to Rising Talent in the job description). I'm worried that potential employers may not be seeing my correct status.

Thanks!

[BojanS]

Thank you for reaching out to us, Monica.

One of our team members will reach out to you directly via a support ticket to assist you with this issue. 

[dhruv_thakor]

Whenever I try to apply to a job, the Rising Talent Requirement is always highlighted red, warning me I'm not qualified, However, I have gained the rising talent qualification. Is there a fix to this? I think it may be impacting my ability to find work.

[BojanS]

Hi Dhruv,

We'll have one of our agents reach out to you via a support ticket to assist you with this issue. 

Thank you for reaching out to us. 

[8a99e06e]

Hi, 

My "rising talent" badge shows on my profile, but I am not getting a green checkmark next to the 'Include Rising talent" requirement when I go to a proposal page.

Regards,
Gaurav C.