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There are showing up a red sign instead of a green tick

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Active Member
Ibidapo T Member Since: Apr 5, 2020
21 of 45

I got a rising talent badge 3 days ago.
But when I submit a proposal, Upwork doesn't recognize it.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
22 of 45

Thank you for reaching out to us, Ibidapo.

 

One of our team members will reach out to you directly via a support ticket to assist you with this issue. 


~ Bojan
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Active Member
Zaid D Member Since: May 11, 2020
23 of 45

I can see the rising talent badge on my profile ... however, when looking at preferred qualifications in jobs, it shows a red exclamation mark next to Rising Talent ... does this mean that the client will not see me as Rising Talent? Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
24 of 45

Hi Zaid,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Koushik P Member Since: May 12, 2020
25 of 45

I received an email that says I got a Rising talented status.

But, on My Stats page, rising talent badge doesn't show.

And while I'm bidding on the job, I'm not deemed as Rising talent.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
26 of 45

Hi Koushik,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.


~ Bojan
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Active Member
Koushik P Member Since: May 12, 2020
27 of 45

I clear cache, cookies and relogin to the upwork. but it's still the same.

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
28 of 45

Koushik and others,

 

I'd like to provide an update that we have a known issues with Rising Talent status updating and displaying incorrectly. Our engineers are looking to fix it as soon as possible and we'll keep this thread updated about the progress. 

 

 

~ Valeria
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Active Member
Sofiia B Member Since: May 7, 2020
29 of 45

Hello. I have a rising talent but when I apply for a job where it's needed, the program tells me I don't have it. And when I see my profile as a buyer there is no "Rising talent" mark on it.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
30 of 45

We apologize for the inconvenience this caused you, Sofiia.

 

This is a known issue and our engineers are looking into it. We appreciate your patience while our team is working on fixing this issue.


~ Bojan
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