May 3, 2020 02:43:44 AM by Umar S
Hi there! I'm trying to setup a "get paid" option for my accound but I can't seem to find the "Direct to Local Bank" option. Can somebody please help me. I should have that option since my other freelancer friends who are based in USA have that option. They are able to send money back to their families for only $0.99 of service fee. I'm looking to send the money to Malaysia. Any help would be highly appreciated.
May 3, 2020 03:50:38 AM by Aleksandar D
Hi Umar,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Jun 15, 2021 07:58:45 AM by Henry M
Hello
I have the same problem. How do I get it fixed?
Thanks
Henry
Jun 15, 2021 09:12:46 AM by Luiggi R
Hi Henry,
Just to confirm, are you not able to set up a Direct to Local Bank payment method? Please note that not all payment methods are available in all locations. You can go to Settings > Get Paid and click on "Add Method" to see the options you have available. Feel free to check this help article to learn more.
Thank you.