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[ch4tty]

Hello, When I'm trying to withdraw funds -  I got the error. I did it from desktop(chrome browser) also from iPhone - the same. Could you help me?

[pradeephele]

Hi Alexandr,

Thank you for your message. I am sorry to hear about the issue while initiating a withdrawal. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

Thank you

Pradeep

[ch4tty]

It didnt help. I cleared up cookies, cache, I tryed from the iPhone app another browser - the same problem. Please, help me out.

[andregutierrez22]

Hi Alexandr,

Someone from our team will reach out to you via support ticket in order to assist you further.