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Martin's avatar
Martin R Community Member

This is the new LOW, support is hiding and redirecting everything to community!

Currently every possible way I found to contact the support either has a bot or redirects here, this is unacceptable and it is a new "rock bottom" for unprofessionalism. **bleep** this website

2 REPLIES 2
David S's avatar
David S M Community Member


Martin R wrote:

Currently every possible way I found to contact the support either has a bot or redirects here, this is unacceptable and it is a new "rock bottom" for unprofessionalism. **bleep** this website


I seem to be getting through OK. I know that phone and email support is a perk for top-rated freelancers. I'm not sure what kind of support you get if you're not top rated, and I can't tell if you are top rated or not, as your profile is set to private. 

Bojan's avatar
Bojan S Community Manager

Hi Martin,

 

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

 

Thank you.

~ Bojan
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