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Re: Thumbnail portfolio

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
11 of 75

Hi Alma,

 

We'll have one of our team members reach out to you directly and assist you further with your issue, thank you.

~ Bojan
Upwork
mariana-yanchak
Active Member
Mariana Y Member Since: Jul 31, 2018
12 of 75

Hello everybody !

I have a big problem with a portfolio preview.
All the previews I download are of poor quality, see:Screen Shot 2018-07-31 at 13.27.40.png

 

 

- I tried to download all sizes for the preview. Starting from 250 pixels up to 3500 pixels, with a 3: 4 aspect ratio and others.

- I saved in different formats png jpg
- I reduced the weight of the photo by various programs

But everything is bad (
On my MacBook Air 13 everything looks great, but on upwork is awful (

My profile: https://www.upwork.com/o/profiles/users/_~01eec75ba0cb13ef2c/

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
13 of 75

Hi Mariana,

I just checked your portfolio items and downloaded them to check their quality as well, the quality is perfect and no matter how much I zoom in the thumbnail are not losing any quality.  Thank you.

 

~ Goran
Upwork
mariana-yanchak
Active Member
Mariana Y Member Since: Jul 31, 2018
14 of 75

I'm sorry
But I cant open photo that you sent

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
15 of 75

Hi Mariana,

I just sent you a PM with more details about this, thank you.

~ Goran
Upwork
iqbal-suleman
Ace Contributor
Suleman I Member Since: Dec 15, 2012
16 of 75

Hi Everyone, Hope you guys are doing fine. I have a issue on my profile. The thumbnails on my portfolio section are looking blur.

 

Can anyone help which having this same kind of issue. I am a designer so it is very bad for me that my thumbnails are looking blur, it can turn of my clients.

 

I have used higest resolution for the pictures but they are still looking blur.

 

Your help will be appreciated!

 

Thanks,

Suleman

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
17 of 75

All,

 

Our engineers released a fix for this issue and portfolio thumbnail images should show properly now. If thumbnails that you upload still show blurry, please let us know.

 

We appreciate your patience as we were getting this fixed.

~ Valeria
Upwork
digiphics
Community Guru
Gerald S Member Since: Apr 1, 2018
18 of 75

Your portfolio pieces look crisp to me, not blurry at all and I really like your animations and portraits!

chillynguyen
Ace Contributor
Nhu Nhu N Member Since: Dec 27, 2016
19 of 75

Hi,

Thank you so much for checking my profile out.

p.s: And that's a great honor that you have a looked at my artwork! 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
20 of 75

Hi Nhu Nhu,

 

Your portfolio thumbnail looks fine on our end, please clear your cache and cookies, try using a different browser and let us know if the problem still persists. Thank you!

~ Bojan
Upwork
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