This is the first time this happens to my portfolio. No matter what I uploaded, the thumbnail of my latest project remained blurry. Could you kindly help me out?
Thank you so much!
Hi Nhu Nhu,
Your portfolio thumbnail looks fine on our end, please clear your cache and cookies, try using a different browser and let us know if the problem still persists. Thank you!
Thank you for your respond.
I asked my friends to take a look at my profile, and it still remains blurry. (as you can see in the attached file, having the same size, the right one is clearer.)
Hi Nhu Nhu and Stanislav,
I wanted to ask you if you wouldn't mind submitting a support request and including the Portfolio sample in question, along with adding all information you have that could help our team review the difference in image quality you're seeing? Our team is already aware of an issue and working on resolving it but I'd like to confirm the problem you're seeing is caused by the same issue. In addition, our team will also be able to update you directly through the ticket once the issue is resolved.
Hi there, i would like to ask why my portfolio thumbnail pictures look so blurry. I tried various dimension and different file formats and no matter what i do they still are blurry. I would appreciate your help on this!