Did Upwork ever give you a satsifactory solution to the blurry thumbnail issue? I'm having the same problem and Upwork told me it's a bug and they have no estimated time frame for resolution. It's infuriating. I'd appreciate hearing if they told you anything different. I just recently joined Upwork and was paying for a Plus membership, but I canceled it because I don't want to pay for blurry thumbnail images. Thanks for sharing your experience!
Seems like it's an issue they've been having, as I keep on seeing freelancers like us, reaching out here with the same problem. They just replied to me saying that further research is required, and that they'll contact me when the issue is resolved.
I'll keep updating here if they do or not.
Hello everybody !
I have a big problem with a portfolio preview.
All the previews I download are of poor quality, see:
- I tried to download all sizes for the preview. Starting from 250 pixels up to 3500 pixels, with a 3: 4 aspect ratio and others.
- I saved in different formats png jpg
- I reduced the weight of the photo by various programs
But everything is bad (
On my MacBook Air 13 everything looks great, but on upwork is awful (
I just checked your portfolio items and downloaded them to check their quality as well, the quality is perfect and no matter how much I zoom in the thumbnail are not losing any quality. Thank you.
Hi Everyone, Hope you guys are doing fine. I have a issue on my profile. The thumbnails on my portfolio section are looking blur.
Can anyone help which having this same kind of issue. I am a designer so it is very bad for me that my thumbnails are looking blur, it can turn of my clients.
I have used higest resolution for the pictures but they are still looking blur.
Your help will be appreciated!
Our engineers released a fix for this issue and portfolio thumbnail images should show properly now. If thumbnails that you upload still show blurry, please let us know.
We appreciate your patience as we were getting this fixed.