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Thumbnail in portfolio is blurry

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
61 of 73

Hi Yolanda,

 

I checked your profile and the thumbnail pictures look good to me. Once clicked they can also be expanded and viewed in detail.

~ Valeria
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Active Member
Yolanda G Member Since: Jun 22, 2015
62 of 73

Hi Valeria,

 

Thumbnail images for portfolio look fine, but they can look perfect. Please check the attachment.

Please let the technical developers / designers know there is a css rule that should be modified so the thumbnail images won't look like blurred:

 

Currently it is set to:

 

.thumb-grid .thumbnail{

background-size: cover;

}

 

And it should be set to:

 

.thumb-grid .thumbnail{

background-size: contain;

}

 

Our thumbnail images in our portfolio will look clear and good, not blurred.

 

Let me know the status of this matter, I'm waiting to have these thumbnails displayed as they should!

Yolanda

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
63 of 73

Thank you Yolanda, we'll share your feedback with the team.

Active Member
Yolanda G Member Since: Jun 22, 2015
64 of 73

Thanks Vladimir, please let them know this issue as soon as possible!

We need to have the thumbnail images of our portfolio clear as crystal!

It helps us be hired and be valued by our best work.

I will like to know when this matter reaches the team and know if this is solved.

 

Thanks again,

Yolanda

Active Member
Bhavin P Member Since: Feb 15, 2018
65 of 73

I totally agree with Yolana. The thumbnails should looks crystal clear and professional. I am also facing same issue as her where no matter what size of thumbnail I upload it always looks blurred. Second problem is why it has to be perfect square? I have rectangular images but upwork thumbnail crop tool requires it to be square only. Overall it looks very rigid and has lot of scope for improvements.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
66 of 73

Hi Bhavin, 

I replied to your post here.


-Avery
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Active Member
Ilia D Member Since: Feb 14, 2018
67 of 73

Hey there.

 

Earlier it was possible to upload a preview in PNG format. Now PNG is converted into a 16Kb JPG. It's horrible. Look at the difference. I attached a screenshot.

 

Thank you

 

Upd: My issue was solved today. I have another one, about compression of avatars.  It's also horrible (please see ava.png). Thank you

Active Member
Alma L Member Since: Dec 15, 2018
68 of 73
Hi there

I’m experiencing the same issue and tried different formats as well on my last thumbnail.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
69 of 73

Hi Alma,

 

We'll have one of our team members reach out to you directly and assist you further with your issue, thank you.

~ Bojan
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
70 of 73

Hi Lyn, 

 A member of the Customer Support Team will reach out to you to assist you.


-Avery
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