Ticked 26620527 was not solved ! Account is still suspended.

[shorkin]

Please, remove restrictions on my account. In ticket 26620527 in was said "we are pleased to inform that your account has now been resumed." , but I still see "Your account has been suspended. Please contact customer support." (see screentshot https://monosnap.com/file/MUE6cr75xAhw6W9RkOh4nvN420aZIc )

[AndreaG]

Hi Alena,

I can see you were able to submit a support ticket with our team regarding your issue. Please allow some time for our team to review and they will assist you directly on your ticket.

Thanks!

[shorkin]

I don't see any any buttons to create new ticket

**Edited for Community Guidelines**