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Time Tracker Automatically Turns Off

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Active Member
Rosaniline C Member Since: Sep 11, 2017
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Hey! Anyone experiencing any time tracker issues? My time tracker just switches off automatically. Happened twice now.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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Hi Rosaniline,

 

We apologize about the inconvenience this caused you. Could you please try Troubleshooting tips shared in this help article.  If the issue persists, please report it following ''How do I report a problem?'' section of previously shared Troubleshooting guide, and our team will assist you directly.

 

Thank you.


~ Bojan
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Active Member
Rosaniline C Member Since: Sep 11, 2017
3 of 5

Hi Bojan,

 

Thanks for your reply. I have filed a report as instructed. Hope to hear back from the team asap.

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Active Member
Lynda B Member Since: Apr 2, 2020
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My time tracker turned off automatically today - lost 2 hours!

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
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Hi Lynda,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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