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Re: Time Tracker Missing, Not Showing Up

martinmeliendrez
Active Member
Martin M Member Since: Oct 30, 2018
11 of 34

That worked for me! Thanks, Anthony!

 

Definitely Upwork should improve this since it isn't intuitive at all.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
12 of 34

Hi Jennifer, 

 

Could you try the following please - 

 

  • Click on the upper left hand button to see if there are options  that will show your contracts
  • Click on the "X" button, to see if the messages windows will close, and the time tracker will pop up
  • Clicking on the Upwork icon just in case the actual tracker is minimized

Could you also share us what version of the app you are using?


-Avery
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jmargell
Active Member
Jennifer C Member Since: Mar 2, 2017
13 of 34

Hi Avery,

 

That worked!!! Thanks so much!!!

 

I only had the messages window showing. By clicking the red x in the top right, I had minimized all windows. Then when I restarted, the time tracker showed up again.

 

Thanks for you help,

Jen

michelewalsh
Active Member
Michele W Member Since: Jun 22, 2015
14 of 34

I'm having the same problem but not seeing what you're talking about.

  • Click on the upper left-hand button to see if there are options that will show your contracts - do you mean in the app? I don't see that button?
  • Click on the "X" button, to see if the messages windows will close, and the time tracker will pop up -  and I don't see a red X?

Please help!

 

Thanks!

kochubei_valeria
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
15 of 34

Michele,

 

You can quit the App by right-clicking on it in the icon you see at the bottom of your screen in the taskbar. Then restart it again and check if your active contracts appear.

~ Valeria
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sallyfox
Active Member
Sally F Member Since: Mar 15, 2018
16 of 34

I just wasted 10 minutes trying to resolve this. Is it not something that can be fixed so so there is a clear way to toggle between messages and the time tracker?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
17 of 34

HI Sally, 
 
Will you please share more information about your experience? What happens when you try to open the app for the first time? 


-Avery
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gloria_hanika_
Active Member
Hanika G Member Since: Mar 22, 2020
18 of 34

Hi 

 

My tracker is not working it won't pop up from my dock 

 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
19 of 34

Hi Hanika, 

Could you please try clicking on the Upwork icon in the dock, or in the menu bar to see if the tracker is minimized? 


-Avery
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gloria_hanika_
Active Member
Hanika G Member Since: Mar 22, 2020
20 of 34

it's not minimized when I reinstall this shows and then when I clicked next and finished it's just won't open anymore

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