Time Tracker Missing, Not Showing Up

[Krystyna B]

I have a similar issue, the app shows installed, but does not want  to open. When I finally got it opened it  goes through verification steps, password and disappears, cannot recall and start working.

[Aleksandar D]

Hi Krystyna,

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Kristeluz V]

Hi, same thing. I reinstalled the Desktop app a couple of times but nothings change, the time tracker doesn't appear, only messages.

[Michele W]

Try going into settings on your message 2windor (drop down by your image in
the bottom left corner. Then go to keyboard short cuts, the first one
should be - show hide window (time tracker) Make sure that's one.
Then use the keyboard shortcut to open the window.

[Adon Bryan A]

can you show how?

[Michele W]

Thanks! One of your customer service reps. Helped me fix it. Problem solved.

[Joshua B]

What was the fix?

[Anthony V]

Hi guys!

This happened to me on my Mac and this is how I fixed it JUST NOW.

Go to Window > Close

That should close the Messages and bring out the Time Tracker.

You can then open Messages on the bottom right of the tracker.

Cheers!

Anthony

[Alissa K]

Thank you, Anthony V!!

[Serop K]

This is exactly what happend on my mac.

fix: - Quit the Upwork app completly.

     - then restart,

     -re-open the app.

     - then minimize and maximaize. 

it worked for me, hope this helps.