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Re: Time Tracker Missing, Not Showing Up

krybuk
Active Member
Krystyna B Member Since: Nov 5, 2019
31 of 40

I have a similar issue, the app shows installed, but does not want  to open. When I finally got it opened it  goes through verification steps, password and disappears, cannot recall and start working.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
32 of 40

Hi Krystyna,

 

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
ktlzvillar
Active Member
Kristeluz V Member Since: Nov 13, 2020
33 of 40

Hi, same thing. I reinstalled the Desktop app a couple of times but nothings change, the time tracker doesn't appear, only messages.

michelewalsh
Active Member
Michele W Member Since: Jun 22, 2015
34 of 40
Try going into settings on your message 2windor (drop down by your image in
the bottom left corner. Then go to keyboard short cuts, the first one
should be - show hide window (time tracker) Make sure that's one.
Then use the keyboard shortcut to open the window.
adonbryan
Active Member
Adon Bryan A Member Since: Jan 28, 2021
35 of 40
can you show how?
michelewalsh
Active Member
Michele W Member Since: Jun 22, 2015
36 of 40
Thanks! One of your customer service reps. Helped me fix it. Problem solved. Smiley Happy
ajoshuabentley
Active Member
Joshua B Member Since: Jun 17, 2017
37 of 40

What was the fix?

anthonyvilla
Active Member
Anthony V Member Since: Jan 1, 2018
38 of 40

Hi guys!

 

This happened to me on my Mac and this is how I fixed it JUST NOW.

 

Go to Window > Close

 

That should close the Messages and bring out the Time Tracker.

 

You can then open Messages on the bottom right of the tracker.

 

Cheers!

Anthony

alissaking
Active Member
Alissa K Member Since: Nov 24, 2019
39 of 40

Thank you, Anthony V!!

khach_serop
Active Member
Serop K Member Since: Sep 4, 2020
40 of 40

This is exactly what happend on my mac.

 

fix: - Quit the Upwork app completly.

     - then restart,

     -re-open the app.

     - then minimize and maximaize. 

it worked for me, hope this helps. 

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