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Re: Time Tracker Missing, Not Showing Up

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
21 of 40

Michele,

 

You can quit the App by right-clicking on it in the icon you see at the bottom of your screen in the taskbar. Then restart it again and check if your active contracts appear.

~ Valeria
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sallyfox
Active Member
Sally F Member Since: Mar 15, 2018
22 of 40

I just wasted 10 minutes trying to resolve this. Is it not something that can be fixed so so there is a clear way to toggle between messages and the time tracker?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
23 of 40

HI Sally, 
 
Will you please share more information about your experience? What happens when you try to open the app for the first time? 


-Avery
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gloria_hanika_
Active Member
Hanika G Member Since: Mar 22, 2020
24 of 40

Hi 

 

My tracker is not working it won't pop up from my dock 

 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
25 of 40

Hi Hanika, 

Could you please try clicking on the Upwork icon in the dock, or in the menu bar to see if the tracker is minimized? 


-Avery
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gloria_hanika_
Active Member
Hanika G Member Since: Mar 22, 2020
26 of 40

it's not minimized when I reinstall this shows and then when I clicked next and finished it's just won't open anymore

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
27 of 40

Thank you for the for the follow up, Hanika,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your Desktop app. Thank you.


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blagabulencia
Active Member
Blance Lorraine A Member Since: Oct 31, 2019
28 of 40

Hi Goran, I am having the same trouble. Could you please help me out? Thank you!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
29 of 40

Hi Blance,

 

Our team will reach out to you via ticket as well and assist you further with the desktop app. Thank you.


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blagabulencia
Active Member
Blance Lorraine A Member Since: Oct 31, 2019
30 of 40
Same thing is happening to me now. May I ask how you resolved this? Thanks!
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