Time Tracker Missing, Not Showing Up

[Avery O]

Hi Jennifer, 

Could you try the following please - 

• Click on the upper left hand button to see if there are options  that will show your contracts
• Click on the "X" button, to see if the messages windows will close, and the time tracker will pop up
• Clicking on the Upwork icon just in case the actual tracker is minimized

Could you also share us what version of the app you are using?

[Jennifer C]

Hi Avery,

That worked!!! Thanks so much!!!

I only had the messages window showing. By clicking the red x in the top right, I had minimized all windows. Then when I restarted, the time tracker showed up again.

Thanks for you help,

Jen

[Michele W]

I'm having the same problem but not seeing what you're talking about.

• Click on the upper left-hand button to see if there are options that will show your contracts - do you mean in the app? I don't see that button?
• Click on the "X" button, to see if the messages windows will close, and the time tracker will pop up -  and I don't see a red X?

Please help!

Thanks!

[Valeria K]

Michele,

You can quit the App by right-clicking on it in the icon you see at the bottom of your screen in the taskbar. Then restart it again and check if your active contracts appear.

[Sally F]

I just wasted 10 minutes trying to resolve this. Is it not something that can be fixed so so there is a clear way to toggle between messages and the time tracker?

[Avery O]

HI Sally, 
 
Will you please share more information about your experience? What happens when you try to open the app for the first time? 

[Michele W]

Thanks! One of your customer service reps. Helped me fix it. Problem solved.

[Joshua B]

What was the fix?

[Anthony V]

Hi guys!

This happened to me on my Mac and this is how I fixed it JUST NOW.

Go to Window > Close

That should close the Messages and bring out the Time Tracker.

You can then open Messages on the bottom right of the tracker.

Cheers!

Anthony

[Alissa K]

Thank you, Anthony V!!