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Time Tracker Missing, Not Showing Up

Moderator
Avery O Moderator Member Since: Nov 23, 2015
11 of 20

Hi Jennifer, 

 

Could you try the following please - 

 

  • Click on the upper left hand button to see if there are options  that will show your contracts
  • Click on the "X" button, to see if the messages windows will close, and the time tracker will pop up
  • Clicking on the Upwork icon just in case the actual tracker is minimized

Could you also share us what version of the app you are using?


-Avery
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Active Member
Jennifer C Member Since: Mar 2, 2017
12 of 20

Hi Avery,

 

That worked!!! Thanks so much!!!

 

I only had the messages window showing. By clicking the red x in the top right, I had minimized all windows. Then when I restarted, the time tracker showed up again.

 

Thanks for you help,

Jen

Active Member
Michele W Member Since: Jun 22, 2015
13 of 20

I'm having the same problem but not seeing what you're talking about.

  • Click on the upper left-hand button to see if there are options that will show your contracts - do you mean in the app? I don't see that button?
  • Click on the "X" button, to see if the messages windows will close, and the time tracker will pop up -  and I don't see a red X?

Please help!

 

Thanks!

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
14 of 20

Michele,

 

You can quit the App by right-clicking on it in the icon you see at the bottom of your screen in the taskbar. Then restart it again and check if your active contracts appear.

~ Valeria
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Active Member
Sally F Member Since: Mar 15, 2018
15 of 20

I just wasted 10 minutes trying to resolve this. Is it not something that can be fixed so so there is a clear way to toggle between messages and the time tracker?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
16 of 20

HI Sally, 
 
Will you please share more information about your experience? What happens when you try to open the app for the first time? 


-Avery
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Active Member
Michele W Member Since: Jun 22, 2015
17 of 20
Thanks! One of your customer service reps. Helped me fix it. Problem solved. Smiley Happy
Active Member
Joshua B Member Since: Jun 17, 2017
18 of 20

What was the fix?

Active Member
Anthony V Member Since: Jan 1, 2018
19 of 20

Hi guys!

 

This happened to me on my Mac and this is how I fixed it JUST NOW.

 

Go to Window > Close

 

That should close the Messages and bring out the Time Tracker.

 

You can then open Messages on the bottom right of the tracker.

 

Cheers!

Anthony

Active Member
Alissa K Member Since: Nov 24, 2019
20 of 20

Thank you, Anthony V!!

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