Time Tracker Missing, Not Showing Up

[Martin M]

That worked for me! Thanks, Anthony!

Definitely Upwork should improve this since it isn't intuitive at all.

[Charlene A]

Hello I have the same issue now. I am using Mac, only the messages show but not the time tracker. I did try to install and uninstall already but its the same. Please help.

[Kristeluz V]

I’ve updated mine and now it works.

[Nikola S]

Hi Charlene,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[Charlene A]

Thanks Nikola I did try the steps in troubleshooting guide sent to me but same thing. I don’t even have the upwork icon that I can click to. Still only messages show.

[Luiggi R]

Hi Charlene,

Since you already have a support ticket open for your case, it would be best to let the team know about this and continue to communicate with them from there so that they can assist you more effectively.

Thank you.

[Dean B]

While the Time Tracker is missing, is the Messages up?

Try pressing the 'X' to minimize/hide it. Then try clicking your Upworks icon/shortcut, the Time Tracker should be invoked again.

That worked for me.

[Nedim B]

This definitely works.
Thank you, Anthony.
I am just wondering why the message with the most kudos by far is not the one you see first. I hope Upowrk can improve its community platform.

[Avery O]

Hi Jennifer, 

Could you try the following please - 

• Click on the upper left hand button to see if there are options  that will show your contracts
• Click on the "X" button, to see if the messages windows will close, and the time tracker will pop up
• Clicking on the Upwork icon just in case the actual tracker is minimized

Could you also share us what version of the app you are using?

[Jennifer C]

Hi Avery,

That worked!!! Thanks so much!!!

I only had the messages window showing. By clicking the red x in the top right, I had minimized all windows. Then when I restarted, the time tracker showed up again.

Thanks for you help,

Jen