Time Tracker Working - but not adding time

[egilerman]

Hi. I was working for 30 minutes and the time tracker was taking screenshots, but my time wasn't updating in the 10 minute intervals. Why? What can I do to fix this? 

[BojanS]

Hi Erica,

Could you please try the troubleshooting tips shared in this help article.  If the issue persists, please report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly.

Thank you.